Privacy Policy
Our site respects your privacy and seeks to protect your personal data.
The Privacy Policy explains how we collect and use your personal data (under certain circumstances). You also mention the procedures followed to ensure the privacy of your information. Finally, this policy sets out the options available to you regarding the collection, use and disclosure of personal data. By visiting the site directly or through another site, you agree to the practices described in this policy.
Protecting your data is very important to us. Your name and other information relating to you is therefore used in accordance with the manner described in the Privacy Policy. We will collect information where necessary or if it is directly relevant to our dealings with you.
We will retain your data in accordance with the law or to use it for the purposes for which it was collected.
You can browse the site without having to provide any personal data. Your personal identity remains anonymous throughout your visit to the site and is not disclosed unless you have a private electronic account on the site to enter it by username and password.
1. The data we collect:
We may need to collect your information if you want to register a purchase order for an item from our site.
We collect, store and process your necessary data to follow your purchase from our site to secure any potential claims that may appear later, and to provide you with the services available to us. We may collect personal information including, but not limited to, name, gender, date of birth, email address, postal address, delivery address (if different), phone number, payment details and payment card details.
We use the information you provide to enable us to process your requests and to provide you with services and information displayed on our site that you request. In addition, we will use the information you provide to manage your account with us and to verify your online financial transactions, audits, data downloads from the site, identify site visitors, and develop and customize website page designs and/or contents for users. We conduct many researches related to demographics, and send useful or required information to the user, for example information about products and services, if you do not object to contacting you about it. You are contacted via email to provide you with some details about other products and services if you wish, and if you prefer not to receive any promotional and marketing communications, please opt out of this option in any time.
We may give your name and address to a third party for the purpose of delivering your purchase order (e.g., a delivery agent or supplier).
We may be able to store details about your current order on our website but we cannot retrieve them directly for security reasons. By logging in to your account on the site, you can see the information and details of your purchases that you have requested or that you will make soon. You can also manage your address details. You should also undertake to deal with complete confidentiality when accessing your personal data, so do not make it available to an unauthorized third party. We assume no liability for the misuse of passwords unless this misuse arises from our fault.
Other uses of your personal information
We may use your personal information in surveys and marketing research, at your request, for statistical purposes with a guarantee of complete confidentiality, and you have the right to withdraw at any time. We do not send any answers to any third party. Your email address is not disclosed unless you wish to participate in competitions. We keep survey answers in a place completely separate from your private email.
We may send you information about us, our site, our other sites, our products, our sales, our offers, our publications and others related to our group companies or partners. If you do not wish to receive this additional information (or in any part of it), please click on the “Unsubscribe” link in any email sent to you, and we will stop sending this information to you within seven business days (each day except Saturdays, Sundays, national and religious holidays) of receiving your notification. We will contact you to inquire about the information when it is not clear.
We may use certain data, while maintaining complete privacy and confidentiality on the site, for other purposes, including checking the whereabouts of users and following up on their visit to the site or links contained in the e-mail while they subscribe to receive it, and to provide such anonymous data, which does not allow your actual personal identification, to a third party such as publishers, for example. However, this data will not lead to the identification of your identity (because it is not identifiable)
Competitions
In connection with any competition, we use the data to notify the winners and to advertise our offers. You can find more details about the conditions of participation in each individual competition.
Other parties and website links
We may transfer your information to other companies in our group or to our agents and contractors to assist us with related transactions in accordance with the terms of our Privacy Policy. For example, we may turn to a third party to help us deliver products to you, receive payments from you, and use them for statistics and marketing research purposes or to assist our customer service team. We may need to share information with a third party in order to protect against fraud and reduce credit risk. If our company or part of it is sold, we may have to transfer our databases that include your personal information. Except as provided in the Privacy Policy, we will not sell or disclose your personal data to a third party without your prior consent unless necessary for the purposes set out in this Privacy Policy, or if we are required to do so by law. The Site may contain third-party advertisements or links to other sites or frames to other sites. We would like to inform you that we are not responsible for the privacy policy of any third party or the content of those policies applicable on other sites, and we are not responsible for any third party to whom we transfer your data in accordance with the privacy policy.
2- COOKIES (COOKIES)
Accepting cookies is not a prerequisite for visiting the site. However, we point out that the “basket” functions on the site cannot be used and requested for any purpose without activating cookies. Cookies are small text files that allow our server to identify your computer as a unique user when you visit certain pages of the site. Your browser stores these files on your computer's hard disk. Cookies can be used to detect Internet Protocol (IP) address, saving you time when you are on the site or want to visit it. We use cookies to ensure your convenience when browsing this site (for example, to remember your identity when you want to modify your shopping cart without having to re-enter your email address) and not in order to obtain or use other information about you (e.g. for targeted marketing purposes). You can set your browser so that it does not accept cookies but this will limit your use of the site. Please make sure that our use of cookies does not contain any personal or private information and is free of viruses. This site uses Google Analytics, a service provided by Google to analyze web pages. To analyze how users use the site, Google Analytics is based on cookies, which are text files placed on your computer. Google will transfer the information generated by cookies about your use of this site (including the IP address) to servers in the United States where they will be stored. Google will use this information to evaluate your use of the Site, prepare reports to the operators of the site about its activity and provide other services related to the activity of the site and the use of the Internet. Google may also transfer this information to a third party if required by law or if a third party processes the information on Google's behalf. Google will not associate your IP address with any other data you keep. You can refuse the use of cookies by choosing the appropriate settings on your browser, but please keep in mind that you will not be able to take advantage of the full functionality of the site. By using this website, you agree that Google may use your data as described and for the purposes detailed above.
3. Security
We use appropriate security technologies and procedures to prevent any unauthorized or illegal access to, loss or destruction of your information. When we collect data through the site, we store your personal information on a database within a secure electronic server. We use firewall systems on our servers. When we collect payment card details electronically, we protect them through the use of encryption, such as Secure Sockets Layer (SSL). It is therefore difficult for any hacker to decrypt your information since we cannot guarantee 100 percent protection. We strongly advise you not to send all credit or debit card details when you contact us electronically and without encryption. We place physical, electronic, and procedural safeguards directly to the collection, storage, and disclosure of your information. Our security measures sometimes require that we ask you to verify your identity before we disclose your personal information to you. It is your responsibility to protect your secret word and computer from any unauthorized use.
4. Customer's rights
If you are concerned about your data, you have the right to request access to personal data that we hold about you or have previously transferred to us. You have the right to ask us to correct any errors in your personal data and this is done free of charge. You also have the right to ask us, at any time, to stop using your personal data for direct marketing purposes.