Exchange and Return Policy
- We guarantee all our customers the right to exchange or return, including all products displayed in our store.
- All products are subject to the terms and conditions of the exchange and return policy described below.
- Return or exchange is accepted only if the product is in its original condition, unused, and in its original packaging.
- Return must be requested within 3 days from the date of delivery, and exchange within 7 days.
- Please contact us via the "Contact Us" page or through our phone numbers to request a refund or exchange.
- The customer is required to send a clear picture of the product specifying the city, address, and order number, especially in the event of a defect or mismatch in the product.
- A full refund is made if the product received is completely different from its description on the site.