FAQ

When will I receive the order?

Depending on the chosen shipping company responsible for the delivery, we offer a group of shipping officials in a group of major cities, and it usually takes 1 to 3 days from order and confirmation.

Is there delivery abroad?

Currently, contracted shipping companies deliver within the country and a range of cities specified on the delivery page. All cities accessed by the shipping company representative are displayed.

You can request delivery out of the country from the store team via WhatsApp to do information about the weight of the product and the pricing of international freight forwarders who are not currently registered in the store.

In case of a manufacturing defect in the product?

You must return and read the return policy to know the conditions of return and replacement, and in the event of a defect in the factory, it has been agreed to return it, and the shipping value of the company as well as the return shipment is calculated for the customer, but the value of the product is not calculated on the customer according to the return policy.

I want to order large quantities, is there a discount?

The store offers a large quantity delivery service in case of order and there is a discount of up to 10-20% on some products. You can contact us directly through the contact us page and inquire about quantities and discount

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